Traveling with your pet comes with its set of uncertainties, especially if it’s a first. Your CollarFolk holiday manager steps in to alleviate these uncertainties and ensure your vacation is hassle free.
This is not a call centre where you are directed to different agents each time and need to elaborate on your request repeatedly. At CollarFolk we ensure end-to-end assistance via a holiday manager who is assigned to you at the time of your first call with us and who will be available till you are safely back home.
The holiday manager is a one point contact for all your queries.
Login your requests or any special requirements, and your holiday manager will recommend stays that meet the cut.
Some of the top requests we get are:
- Pet Meal Plans
- Private and fenced open spaces when some of our pet guests are not very sociable
- Pet Sitters who can care for your pet if you need to step away for short durations
- Pet Friendly Transportation for local excursions
Your assigned Manager also shares an emergency contact list to ensure no hurried, last minute phone calls need to be made:
- Vet-on-call (in case your pet feels a little under the weather!)
- Pet Products On Demand serviced via pet shops in the vicinity of your stay